Privacy Policy
Last updated 2 January 2026
This Privacy Policy explains how Mr T. S. Lomas, trading as Caterham Computing (“we”, “us”, “our”), collects, uses and protects your personal information when you visit ccplugins.co.uk, purchase our products or contact us.
We are committed to protecting your privacy and to processing personal data lawfully, fairly and transparently in accordance with UK data protection law.
1 Who we are
Caterham Computing is a sole-trader business operated by Mr T. S. Lomas, based at 110 Commonwealth Road, Caterham, Surrey CR3 6LS, United Kingdom.
We build and sell WordPress plugins under the brand CC Plugins.
For any privacy-related enquiry, email privacy@ccplugins.co.uk.
We are the data controller for information collected through this website.
2 What data we collect
We collect only the information necessary to operate our website, fulfil orders and provide customer support.
2.1 Information you provide directly
- Name, email address, billing address, and VAT number (if applicable) during checkout.
- Account login details (if you create an account).
- Support requests and correspondence sent via email or ticket system.
- Newsletter or update sign-ups where you have chosen to opt in
2.2 Information collected automatically
- Standard server logs (such as IP address, browser type, pages visited and timestamps) for security, stability and performance monitoring
- Anonymous, aggregated usage statistics collected via a self-hosted analytics system, used solely to understand how the site is used and to improve its performance
- Essential cookies required for site operation, consent management and e-commerce functionality
Analytics data is collected only if you give consent via the cookie banner.
2.3 Opt out
You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.
3 How we use your data and legal basis
| Purpose | Examples | Legal basis under UK GDPR |
|---|---|---|
| To fulfil your order | Processing payments, issuing licence keys, delivering downloads | Contract (Article 6 (1)(b)) |
| To provide updates and support | Verifying licences via Digital License Manager Pro, responding to support tickets | Contract (Article 6 (1)(b)) |
| To maintain site security and performance | Logging and monitoring via WP Statistics and Loginizer Pro | Legitimate interest (Article 6 (1)(f)) |
| To send optional newsletters or product updates | Email marketing only if you opt in | Consent (Article 6 (1)(a)) |
| To comply with legal requirements | Accounting, VAT and tax records | Legal obligation (Article 6 (1)(c)) |
We never use your data for advertising, profiling, or resale.
4 Cookies and tracking
Our website uses essential cookies to operate correctly, including to manage logins, shopping baskets, checkout and consent preferences.
We also use privacy-friendly, self-hosted analytics to understand how visitors use the site. Analytics:
- Is disabled by default
- Runs only if you explicitly enable analytics cookies
- Uses first-party data
- Does not share data with third parties
You can change or withdraw your consent at any time using the cookie settings link on the site.
Full details of cookies in use are provided in our Cookies Policy.
5 Data storage and retention
| Data type | Retention period | Reason |
|---|---|---|
| Orders, invoices, licence records | 6 years (minimum) | Accounting and tax law |
| Support tickets and emails | Up to 3 years | Reference and quality assurance |
| Newsletter subscriptions | Until you unsubscribe | Consent-based |
| Server logs | 30 – 90 days | Security and performance |
| Backups | Rotated securely | Disaster recovery |
All data is stored securely on servers located in the United Kingdom or European Economic Area (EEA) wherever possible.
6 Data sharing and processors
We share personal data only with service providers essential to operating our business, such as:
- Payment processors used to complete transactions
- Email delivery services for transactional or opted-in communications
- Secure hosting and infrastructure providers
All such providers are subject to appropriate data-processing agreements.
We do not sell or rent personal data to third parties.
7 International data transfers
Some service providers (for example, payment or email services) may process data outside the UK or EEA.
Where this occurs, we ensure appropriate safeguards are in place, such as UK adequacy regulations or Standard Contractual Clauses, to protect your data.
8 Your rights under UK GDPR
You have the right to:
- Access a copy of your data we hold.
- Request correction of inaccurate information.
- Request erasure (where legally permitted).
- Restrict or object to processing in certain cases.
- Request data portability of information you provided to us.
- Withdraw consent for marketing at any time.
To exercise these rights, contact privacy@ccplugins.co.uk.
If you believe we have mishandled your data, you may complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
9 Children’s privacy
Our services are intended for adults.
We do not knowingly collect or process personal data relating to anyone under 16 years of age.
10 Security measures
WWe use appropriate technical and organisational measures to protect personal data, including:
- Encrypted connections (HTTPS)
- Access controls and role-based permissions
- Monitoring and protection against unauthorised access
- Regular software updates and security maintenance
- Secure, encrypted backups
No method of transmission over the internet is entirely secure, but we take reasonable steps to safeguard your data.
11 Links to other websites
Our site may contain links to third-party websites (for example payment processors or documentation).
We are not responsible for their privacy practices or content.
Please read their privacy policies before submitting any personal information.
12 Changes to this policy
We may update this Privacy Policy from time to time.
Any major change will be announced on this page with a new “last updated” date.
Continued use of our site after updates constitutes acceptance of the revised policy.
13 Contact details
Mr T. S. Lomas
Caterham Computing
110 Commonwealth Road
Caterham, Surrey CR3 6LS
United Kingdom
Email: privacy@ccplugins.co.uk